Sutphen East Facility

Sutphen is comprised of five facilities and in 2017, the East Facility moved to Lake Ariel, Pennsylvania - formerly located in Monticello, New York. The new location is close to major highways, City of Scranton and Wilkes-Barre/Scranton Airport; which allows better travel opportunity and amenities for customers. The area also provides a larger number of services available to Sutphen, including vendors. Most importantly, the new location is a much larger plot of land providing Sutphen with space to grow.

This facility currently has 55 employees to manufacturer both aluminum and stainless-steel pumpers as well as commercial pumpers and tankers. Sutphen East handles repairs and service for the local market also. “[Moving] we were able to increase our output by changing to a cell manufacturing instead of in-line manufacturing at the NY location.” said Production Engineer Tony Sambuca. The new facility has a new two million BTU heated down draft paint booth providing the best paint finish and has increased productivity. “By moving our Service Department to this location, it provided a one stop shop for the customer.” says Sambuca. “This also allows engineering and production to work with service providing valuable customer feedback for improvements in quality control and future production.”

Upon visiting Sutphen East, company pride is apparent both with employees and throughout the facility itself. There are four main production bays and each bay has a mascot. The General Manager Darryl Sutphen created the idea while the crews chose their own names - the Raptors, Rhino’s, Beavers and Ducks. Each team has a competitive edge but it’s clear they all work as one big team when needed. “We tend to attract employees with a back ground in the fire, ems and military services, so the pride and passion of their personal lives carry over to their professional lives.” said Sambuca